Ka-Tubig

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Effective Customer Management for Water Refilling Stations in the Philippines

As a WRS owner in the Philippines, I encounter different types of customers on a daily basis. I must understand how to deal with such customers and how to manage my business properly. Customer satisfaction is the lifeblood of any successful business since it determines

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Declining Services of WRS: Are We Ignoring Quality Assurance? 

I have personally witnessed the following reasons for the reduction in WRS services: These challenges affect our businesses and erode consumers' confidence in WRS services. The Effects of Price Wars on WRS Quality Another critical problem is the price competition among WRS businesses, which is